Privacy Policy

Verve AI LLC (713 NE Dixie Hwy Unit D, Jensen Beach, FL 34957) operates RoofKit, an AI-first SaaS platform for roofing contractors. For privacy questions, contact us at privacy@roofkit.ai.

Depending on how you use RoofKit, we may process the following categories of personal data:

• Workspace account data such as name, email, role, and authentication identifiers.
• Homeowner and lead data submitted through roofer-branded public experiences, including contact details, property information, consent choices, and attribution metadata.
• Billing and subscription data processed through our payment provider.
• Usage, analytics, and device data such as page views, session identifiers, and referral parameters.
• AI and media inputs/outputs related to roof visualization, measurement, and reporting workflows.
• Communications metadata for email, SMS, and related delivery events when those features are enabled.

We process personal data to provide and improve the RoofKit platform, including account management, lead capture, attribution, billing, AI-assisted workflows, customer support, security monitoring, and legal compliance.

We rely on one or more of the following legal bases, as applicable:

• Performance of a contract when providing the service you or your organization requested.
• Consent when you opt in to specific communications or optional processing.
• Legitimate interests when necessary to operate, secure, and improve the platform in a balanced way.
• Legal obligations when retention or disclosure is required by law.

We retain personal data only for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and will be documented in internal compliance records as they are finalized.

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to withdraw consent where processing is consent-based.

To exercise these rights, email privacy@roofkit.ai. We will respond within the timeframe required by applicable law.

RoofKit uses cookies and similar technologies for essential platform operation, session continuity, and analytics. See our Cookie Policy at /cookies for category details and current first-party cookies.

We use trusted service providers to host, secure, and deliver the platform. These providers process data on our instructions and only as needed to perform their services.

• Convex — backend database and application infrastructure.
• Vercel — application hosting and delivery.
• Stripe — subscription billing and payment processing.
• Brevo — transactional email and SMS delivery.
• Sentry — error monitoring and observability.
• Google — maps, geocoding, and related visualization APIs.
• OpenRouter and AI model providers — AI-assisted processing.
• Telnyx — call and SMS infrastructure where enabled.
• CRM and integration partners such as JobNimbus when a workspace connects those services.

Roofers may also receive lead and customer data submitted through their branded public experiences. Each roofer workspace is responsible for its own downstream use of that data.

We use administrative, technical, and organizational measures designed to protect personal data, including encrypted transport (HTTPS), tenant isolation, access controls, and monitoring. No online service can guarantee absolute security.

RoofKit is intended for business use by roofing teams and their customers. We do not knowingly collect personal data from children under 16 without appropriate authorization.

We may update this Privacy Policy from time to time. We will revise the last updated date when material changes are published. Continued use of RoofKit after an update means you accept the revised policy.

Questions about this Privacy Policy can be sent to privacy@roofkit.ai. Related terms are available at /terms.